ctk66 Terms and Conditions

ctk66 is an online gaming and entertainment platform operated for users in Bangladesh. By accessing this platform or using any of its services, users acknowledge that they have fully read, understood, and agreed to abide by these terms and conditions.

1.1 Definitions

• "Platform" refers to the ctk66 website, mobile version, and all associated digital services.
• "User" refers to any person, registered or unregistered, who accesses the platform on ctk66.
• "Account" refers to a user's personal registered profile on the platform.
• "Terms" refers to all rules and guidelines set out in this document.
• "Services" refers to the gaming, bonuses, transactions, and other digital features provided by ctk66.

1.2 Applicability

These Terms apply to all services on ctk66, including slots, live casino, cricket betting, lottery, and other gaming categories. These Terms must be read together with the Privacy Policy and Responsible Gaming Policy.

2.1 Age Requirement

Registration and participation on ctk66 is open only to individuals aged 21 or above. Users must confirm their age at the time of registration. ctk66 may request a valid identification document to verify age at any time. Accounts belonging to minors will be closed immediately and deposited funds will be returned.

2.2 Registration Requirements

• Each individual may open only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, complete, and current.
• Users must register an account in their own name and identity — not on behalf of anyone else.
• The phone number and email address provided at registration must be active and verifiable.
• ctk66 reserves the right to reject any registration application.

2.3 Identity Verification (KYC)

In the interest of security and fraud prevention, ctk66 may verify a user's identity at any time. This process may involve requesting a copy of a National Identity Card (NID), passport, or driving licence. The platform reserves the right to withhold withdrawals if the required documents are not submitted.

3.1 Account Security

Users are responsible for keeping their account login details, password, and any security codes completely confidential. If there is any suspicion of unauthorised access to the account, the ctk66 support team must be notified immediately.

• Account passwords must not be shared with anyone.
• Users must log out after logging in on a public device or network.
• The user is solely responsible for any loss caused by a third party.

3.2 Account Suspension and Closure

ctk66 may temporarily suspend or permanently close any account for the following reasons:

• If the Terms are violated.
• If there is suspicion of fraudulent or deceptive activity.
• If false identity or incorrect information has been provided.
• If evidence of operating multiple accounts is found.
• If the bonus policy has been abused.

3.3 Account Inactivity

An account will be considered inactive if there are no transactions or logins for 12 consecutive months. To reactivate an inactive account, please contact the ctk66 support team.

4.1 Deposit Rules

The minimum deposit amount on ctk66 is ৳200 (two hundred taka). Deposits can be made via the following methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (all major banks accepted)

4.2 Withdrawal Rules

The minimum withdrawal amount from ctk66 is ৳500 (five hundred taka). The standard processing time for a withdrawal is 5–30 minutes. Terms for processing withdrawal requests:

• Withdrawals can only be made via the same method used for the deposit.
• Large withdrawals may be delayed if identity verification has not been completed.
• Withdrawals may be restricted under certain conditions while an active bonus is in place.
• Additional verification may be required for unusual or suspicious transactions.

4.3 Currency

All transactions on ctk66 are conducted in Bangladeshi Taka (BDT / ৳). There is no facility for transactions in any other currency.

5.1 Welcome Bonus

Newly registered users on ctk66 will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The following conditions must be met to receive this bonus:

• A minimum deposit of ৳200 is required.
• A 25x wagering requirement on the bonus amount must be completed before withdrawal.
• The set time limit for completing the wagering requirement must be observed.
• This bonus cannot be claimed more than once by the same person, household, or device.

5.2 Ongoing Promotions

ctk66 regularly offers various promotional offers. Each promotion has its own terms and conditions as stated in the description of that promotion. General rules:

• A bonus offer will be automatically cancelled once it expires.
• Multiple bonus offers cannot be claimed at the same time unless explicitly stated.
• Bonus funds cannot be withdrawn directly — they can only be used to play games.
• ctk66 reserves the right to modify or cancel any promotion.

5.3 VIP Program

The ctk66 VIP program has 5 tiers. A weekly cashback benefit is available at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

VIP tier progression depends on the user's activity on the platform. Regular and active participation is required to advance to higher tiers.

6.1 Game Outcomes

The outcome of all games on ctk66 is determined by a certified Random Number Generator (RNG), which ensures that the result of each round is entirely independent and unbiased. Our technical systems are always active to ensure fair play.

6.2 Betting Limits

Each game has a set minimum and maximum bet amount, which is clearly displayed in the game lobby. Users may set their own betting limits according to their means.

6.3 Technical Issues

If a game is left incomplete due to a technical error, server disruption, or network issue, ctk66 reserves the right to void the result of that round and return the wagered amount. Incorrect payouts displayed due to a software error are subject to correction afterwards.

The following activities are strictly prohibited on the ctk66 platform. Violating these prohibitions may result in account closure and forfeiture of funds:

• Opening or operating an account on behalf of another person.
• Creating multiple accounts to claim bonus benefits.
• Using software or automated bots to play games.
• Exploiting platform vulnerabilities or technical errors to gain an unfair advantage.
• Engaging in money laundering or illegal financial activities.
• Harassing or acting in an abusive manner toward other users.
• Attempting chargebacks or refunds by making false claims.
• Engaging in fraudulent conduct toward ctk66 staff.

ctk66 places the highest priority on responsible gaming. We believe gaming is a form of entertainment — not a source of income. We provide various tools to help users develop healthy gaming habits.

8.1 Setting Limits

• Set daily, weekly, and monthly deposit limits.
• Set time limits for gaming sessions.
• Temporarily suspend your account for a set period if needed.

8.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can contact our support team to activate self-exclusion. This feature is completely confidential and can be activated at your own request.

For more details on responsible gaming, visit our Responsible Gaming page.

ctk66 places the highest importance on protecting users' personal information. Our platform uses SSL encryption to keep all your data secure.

• Personal information is used only for account management and service delivery.
• Personal information is not sold to third parties.
• Information may be provided to authorities if there is a legal obligation to do so.
• Users may request correction or deletion of their information.

For more details, read our Privacy Policy.

10.1 Complaints Process

For any complaint or dispute, please contact us first through our 24/7 live chat support. Our support team will work to resolve the issue as quickly as possible.

• When submitting a complaint, please clearly state your account ID, transaction details, and a description of the problem.
• For complex disputes, an initial response will be provided within 7 business days.
• ctk66's decision will be considered final unless the user is able to provide evidence to the contrary.

10.2 Limitation of Liability

ctk66 is not responsible for losses caused by technical issues, third-party service disruptions, or the user's own actions. Our liability is limited to a maximum of the funds available in the user's account.

ctk66 reserves the right to modify, add to, or remove these terms and conditions at any time. For significant changes, users will be notified by email or through a notice on the platform.

• The effective date of any amended terms will be clearly stated.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If you do not agree to the new terms, you may request that your account be closed.

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat — Support in Bengali
• Email: [email protected]

Our support team is available 7 days a week, 24 hours a day. We always aim to respond as quickly as possible.