ctk66's Privacy Policy
Protecting your personal information is our highest priority. This policy clearly describes how we collect, use, and store information.
Last Updated: This privacy policy was last reviewed and updated in January 2026. In the event of any significant changes, we will notify registered users by email.
1. Introduction and Scope
ctk66 is a trusted online gaming platform in Bangladesh. We respect the privacy of every user who visits our website ctk66.cam. This privacy policy explains what types of personal information we collect, the purposes for which we use it, who we share it with, and how your information is kept secure.
This policy applies to all ctk66 services — including website browsing, account registration, deposit and withdrawal transactions, gameplay activity, and customer support communications. By using our services, you are considered to have given your consent to the terms of this privacy policy.
Who This Policy Applies To
This privacy policy applies to all individuals who visit the ctk66 website, registered members, prospective customers, and anyone who contacts us through any channel. Only individuals aged 21 or older may register on our platform.
2. Information We Collect
ctk66 collects only the information that is essential for providing our services and ensuring security. The types of information collected are described in detail below.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Age verification and account security |
| Contact Information | Email address, mobile number | Account confirmation and support provision |
| Financial Information | bKash / Nagad / Rocket / Upay account numbers, bank details | Processing deposits and withdrawals |
| Technical Information | IP address, device type, browser version | Security monitoring and fraud prevention |
| Usage Information | Gaming history, login times, transaction records | Service improvement and responsible gaming assurance |
| Cookie and Tracking Information | Session cookies, preference settings | Site functionality and improvement of user experience |
Sensitive Information
We do not under any circumstances collect highly sensitive information such as religious beliefs, political opinions, or ethnic identity. As part of the KYC process, only documents necessary for identity verification may be requested.
3. Purpose of Using Information
ctk66 uses collected information for specific and lawful purposes. The main purposes for which we use information are described in detail below.
Account Management
Your information is used for registration, verification, login security, and managing account settings. Each ctk66 account carries a distinct and secure identity.
Transaction Processing
Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are handled through secure SSL encryption.
Security and Fraud Prevention
Technical information and gaming history are analysed to detect suspicious activity, prevent money laundering, and block unauthorised access to accounts.
Customer Support
Your account and transaction information is accessed to provide 24/7 live chat and email support, so our support team can assist you quickly and effectively.
Responsible Gaming
By monitoring gaming behaviour, we can identify signs of problematic gaming and, where necessary, direct users towards available support.
Service Improvement
By analysing overall usage patterns, we continuously improve the platform's functionality, game selection, and user experience.
4. Sharing and Disclosure of Information
ctk66 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances.
Service Provider Partners
Limited information may be shared with trusted third-party service providers for payment processing, IT infrastructure, identity verification, and fraud prevention services. All such partners operate under strict confidentiality agreements and are bound to use the information only in accordance with our instructions.
Legal Obligations
Relevant information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, anti-money laundering (AML) regulations, or any other legal obligation.
Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such situations, we will notify users in advance and this privacy policy will remain in effect.
What We Never Do
- We do not sell your information to advertisers or marketing companies.
- We do not share information with third parties for promotional purposes without your consent.
- We do not exchange any information with competing platforms.
- We do not voluntarily provide information to government agencies except where required by legal obligation.
5. Data Security Measures
ctk66 is a secure and reliable platform. We follow industry-standard security technologies and practices to protect your personal and financial information.
SSL Encryption
All data transmissions are secured through 256-bit SSL encryption, equivalent to the standard used in internet banking.
Firewall and Access Control
Unauthorised access is prevented through advanced firewall systems and strict access controls.
Regular Security Audits
Regular internal and external security assessments are conducted to ensure system security.
In the Event of a Security Breach
Should an unexpected security breach occur, we will immediately notify affected users at their registered email address. We are committed to transparent communication regarding the nature of the incident, its potential impact, and the steps taken.
6. Cookie Policy
The ctk66 website uses cookies to operate smoothly and to improve the user experience. Cookies are small data files stored on your device.
Essential Cookies
These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, security tokens, and user preference settings. Without these cookies, the site will not function properly.
Functionality Cookies
These cookies help remember your language preference, device settings, and information from previous visits. This makes your site experience more personalised and convenient.
Analytics Cookies
Information about which pages are visited most and how users navigate the site helps us improve our services. This information is collected in fully anonymous form.
Cookie Controls
You can disable or delete cookies through your browser settings. Please note, however, that disabling essential cookies may prevent some features of ctk66 from working properly.
7. Data Retention Period
ctk66 does not retain personal information beyond the period necessary. Our retention policy is as follows.
Active Account Information
Necessary account information is retained for the entire period your account remains active. Customer support and transaction history are maintained to ensure service quality.
After Account Closure
After an account is closed, certain information (such as transaction records and identity verification documents) may be retained as required by applicable law to meet legal and regulatory obligations. This information is not actively used.
Marketing Communications
If you unsubscribe from promotional communications, we will remove your name from our marketing list as quickly as possible — generally within 10 business days.
8. Your Rights
ctk66 users hold the following rights over their personal information.
Right of Access
You have the right to request a copy of the information we hold about you. This request can be sent to [email protected].
Right to Rectification
If you believe the information we hold is incomplete or inaccurate, you may request a correction. We will make the necessary changes as quickly as possible.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
Right to Object
You may object to the use of your information for specific purposes such as marketing communications or profiling. We will give your request serious consideration.
Data Portability
You may request your personal information in a structured, commonly readable format, suitable for transfer to another service.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be temporarily restricted, such as while the accuracy of the information is being verified.
How to Exercise Your Rights: To exercise any right, email [email protected] or contact us via our 24/7 live chat. We will respond as quickly as possible — generally within 30 days — after verifying your identity.
9. Third-Party Services
ctk66 works with trusted third parties for game software, payment processing, and other services.
Game Providers
Our platform features games from various providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, and Ezugi. These providers follow their own data protection policies. Technical information may be transmitted directly to their servers during gameplay.
Payment Providers
Transactions are processed via bKash, Nagad, Rocket, Upay, and bank transfer. These payment services operate under their own privacy policies. ctk66 is not responsible for the privacy practices of these third-party services.
Limits of Responsibility
We recommend reviewing the privacy policy of any third-party service before using it. ctk66 is only responsible for information collected directly through our platform.
10. Protection of Minors
Age Verification Policy
ctk66 is for individuals aged 21 or older only. We do not intentionally collect any personal information from minors. Age verification is mandatory during the registration process.
If we become aware that a minor has provided us with their information, we will immediately delete that information and close the associated account. If a parent or guardian believes their child has registered on our site, please contact [email protected].
11. Changes to This Policy
Update Process
ctk66 may update this privacy policy from time to time. Changes may occur due to service updates, adoption of new technologies, or legal obligations. The date of the latest update will always be displayed at the top of this page.
Notice of Changes
For important changes, we will send a notification to registered users at their email address. Continuing to use the service after an update indicates your agreement to the revised policy. We therefore recommend reviewing this page regularly.
12. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the channels below.
Live Chat
Our 24/7 live chat support is available in Bengali. Use live chat for immediate assistance with any urgent privacy-related matters.
For formal privacy-related requests, data access applications, or complaints, please email: [email protected]
Response Time: For privacy-related requests, we generally aim to respond within 30 business days. General questions via live chat are typically answered much faster.